For Tourism Destinations
The ability of a destination to attract —and keep—visitors depends on the reputation of every individual tourism business in that area.
AHLEI’s best selling hospitality training program, Guest Service Gold, has been expanded to address the guest service needs of tourism businesses, so that all employees can deliver superior service that keeps guests raving about your destination!
A unique way to market a region to visitors !
Guest Service Gold Tourism
This training program creates a consistent guest service language and platform for all employees at all tourism venues!
The CGSP® Tourism exam consists of 30 multiple-choice questions and candidates must achieve a minimum score of 70% to earn the CGSP® designation.
Successful candidates will receive a certificate and CGSP® lapel pin.