Middle Managers & Supervisors
One-To-One Sessions
Inspirational Leadership For the Executive Chef
Inspirational Leadership For the F&B Manager
Inspirational Leadership For the Rooms Division Manager
Inspirational Leadership For the Executive Housekeeper
Group Sessions – Managers from all departments
Crafting Exceptional Guest & Staff Experiences ©
SuperLead – Inspirational Leadership for Middle managers, for Everyday Leadership ©
Train The Hospitality Trainer
Communication for Effective Leadership
Business Etiquette in the Workplace
Cultural Intelligence in the Workplace
Happy Colleagues! Happy Guests! Happy Me! Excellence in Servicing Colleagues ©
Group Sessions – Department specific
Front Office Management
F&B Management
Housekeeping Management 1, Operations & Leadership ©
Housekeeping Management 2, For the Next Level ©
Leading Housekeeping Excellence ©
First-Time Housekeeper ©
Understanding Housekeeping, For non-housekeepers ©
AHLEI Certifications, for Middle Managers & Supervisors
Certified Food and Beverage Executive (CFBE)
Certified Rooms Division Executive (CRDE)
Certified Hospitality Housekeeping Executive (CHHE)
Certified Hospitality Revenue Manager (CHRM)
Certified Hospitality Sales Professional (CHSP)
Certified Hospitality Manager (CHM)
Certified Hospitality Department Trainer (CHDT)
AHLEI courses, for Middle Managers & Supervisors
Establishing a Respectful Workplace Culture. Sexual Harassement Prevention in Hospitality, Manager’s course
Serving Guests with Disabilities
Mitigating Risk at your Property, Safety Matters