Middle Managers & Supervisors

One-To-One Sessions

Inspirational Leadership For the Executive Chef

Inspirational Leadership For the F&B Manager

Inspirational Leadership For the Rooms Division Manager

Inspirational Leadership For the Executive Housekeeper


Group Sessions

SuperLead – Inspirational Leadership for Middle managers, for Everyday Leadership ©

Train The Hospitality Trainer

Communication for Effective Leadership

Business Etiquette in the Workplace

Cultural Intelligence in the Workplace

Happy Colleagues! Happy Guests! Happy Me! Excellence in Servicing Colleagues ©

Stress Management


Department specific

Front Office Management

F&B Management

Housekeeping Management 1, Operations & Leadership ©

Housekeeping Management 2, For the Next Level ©

Leading Housekeeping Excellence ©

Be a Housekeeping Champion! Selected Topics for Seasonal Hotels ©

First-Time Housekeeper ©


AHLEI Certifications, for Middle Managers & Supervisors

Certified Food and Beverage Executive (CFBE)

Certified Rooms Division Executive (CRDE)

Certified Hospitality Housekeeping Executive (CHHE)

Certified Hospitality Facilities Executive (CHFE)

Certified Lodging Security Director (CLSD)

Certified Hospitality Revenue Manager (CHRM)

Certified Hospitality Sales Professional (CHSP)

Certified Hospitality Supervisor (CHS)

Certified Hospitality Department Trainer (CHDT)


AHLEI courses, for Middle Managers & Supervisors

Establishing a Respectful Workplace Culture. Sexual Harassement Prevention in Hospitality, Manager’s course

Serving Guests with Disabilities

Mitigating Risk at your Property, Safety Matters

how can we help you?

Contact Welcome Global or submit a business inquiry online. We ‘d Love to Hear from You!