Pit Stop Training – During High Season

Can training be delivered during peak season? The answer is Yes!

Our “Pit Stop” training programs are short in duration and are targeted to very specific needs in order to address any service issues or weaknesses at the earliest possible opportunity.

We deliver the following “Pit Stop” training programs:

 

For Front Office employees: Upselling Upon Arrival Training

For F&B employees : Upselling for Restaurants, Room service & Bars

For Spa: Upselling & Cross Selling 

For the Housekeeping department: Attention to Detail Please

 

For all employees: Handling Guest Inquiries & Concerns

For all employees: Coping with Customer Service Fatigue

 

For middle managers: Stress Management 

For middle managers: Effective Communication

how can we help you?

Contact Welcome Global or submit a business inquiry online. We ‘d Love to Hear from You!

CHOOSE FUTURE. BE READY.