Sales & Reservations
For the Sales Department, we deliver the following training programs:
Bring in the Business! The Handling of Sales Inquiries that Amazes the Potential Clients
Creating Inspiring Written Proposals
Storytelling in Selling
Site Inspections that Sell
Protocol of Good Manners with Clients
Protocol of Cultural Intelligence for Sales
Refined Communication for Sales
Confidence is Central to Success. Build it up!
For the Reservations Department, we deliver the following training programs:
Voice Reservations Excellence
Handling Reservation Inquiries by E-Mail
Suites & Executive Rooms Upselling
AHLEI Certifications, for Sales teams
Certified Hospitality Revenue Manager (CHRM)
Certified Hospitality Sales Professional (CHSP)