One-To-One Sessions

Inspirational Leadership For the Executive Chef

Inspirational Leadership For the F&B Manager

Inspirational Leadership For the Rooms Division Manager

Inspirational Leadership For the Executive Housekeeper

Group Sessions – Managers from all departments 

SuperLead – Inspirational Leadership for Middle managers, for Everyday Leadership ^©

Crafting Exceptional Guest & Staff Experiences ^©

Train The Hospitality Trainer

Communication for Effective Leadership

Business Etiquette in the Workplace

Cultural Intelligence in the Workplace

Happy Colleagues! Happy Guests! Happy Me! Excellence in Servicing Colleagues ^©

Group Sessions – Department specific

Housekeeping Management 1, Operations & Leadership ^©

Housekeeping Management 2, For the Next Level ^©

Leading Housekeeping Excellence ^©

F&B Management

First-Time Housekeeper ^©

First-Time Front Office Manager ^©

First-Time F&B Manager ^©

Understanding Housekeeping, For non-housekeepers ^©

AHLEI Certifications, for Middle Managers & Supervisors

Certified Food and Beverage Executive (CFBE)

Certified Rooms Division Executive (CRDE)

Certified Hospitality Housekeeping Executive (CHHE)

Certified Hospitality Revenue Manager (CHRM)

Certified Hospitality Sales Professional (CHSP)

Certified Hospitality Manager (CHM)

Certified Hospitality Supervisor (CHS)

Certified Hospitality Department Trainer (CHDT)

AHLEI courses, for Middle Managers & Supervisors

Establishing a Respectful Workplace Culture. Sexual Harassement Prevention in Hospitality, Manager’s course

Serving Guests with Disabilities

Mitigating Risk at your Property, Safety Matters