Food & Beverage

For Managers, Assistants & Supervisors (kitchen & restaurants), we deliver the following training programs:

SuperLead – Inspirational Leadership for Middle managers, for everyday leadership ©

Luxury Leadership ©

Train The Hospitality Trainer

Stress Management & Well Being


For Customer Service Excellence, we deliver the following training programs:

Fine Dining Etiquette

Flow of F&B Service (with practical sessions)

Silver Service

F&B Service Excellence

Handling Guests’ Complaints & Challenging Situations

Look Good, Feel Good! Professional Appearance & Hygiene


For Higher Revenues and Enhancement of the Guest Experiences, we deliver the following training programs:

Directing Memorable F&B Experiences for our Guests ©

Restaurants – Upselling & Add On Selling

Room Service – Upselling & Add On Selling

Non-Alcoholic Drinks Upselling


Innovative training programs, by Welcome Global:

Excellence Through the Senses: The Multi-Sensorial Journey ©

On Stage: Our Role in F&B from a Different Perspective ©  

We Welcome the World – a program on Cultural Intelligence ©

Happy Colleagues! Happy Guests! Happy Me! Excellence in Servicing Colleagues ©


AHLEI Certifications, for Food & Beverage teams

Certified Restaurant Server

Guest Service Gold

how can we help you?

Contact Welcome Global or submit a business inquiry online. We ‘d Love to Hear from You!