For Executive Housekeepers, Managers & Supervisors, we deliver the following training programs:

Housekeeping Management ©

Leadership for the Housekeeping Team ©

Be a Housekeeping Champion! Seasonal Hotels Special Topics

Train The Housekeeping Trainer

Stress Management & Well Being


For Customer Service Excellence, we deliver the following training programs:

Housekeeping Essentials

Housekeeping Practicals

Look Good! Feel Good! Professional Appearance & Hygiene

Be a Housekeeping Champion! Housekeeping & Covid-19

Be a Housekeeping Champion! 9 “How to” for Housekeeping


Innovative training programs, by Welcome Global:


A Canvas called Housekeeping ©

Welcome! Be My Guest! © Employees experience the feeling of living in the hotel for 1 or 2 days and view service through the eyes of the guests

“Radars On!” A training full of activities that increase alertness and focus

Common Logic (not always common though…) Sequence of Service, Proper behavior

Happy Colleagues! Happy Guests! Happy Me! Excellence in Servicing Colleagues ©


AHLEI Certifications, for Housekeeping teams

Certified Guestroom Attendant

Guest Service Gold

how can we help you?

Contact Welcome Global or submit a business inquiry online. We ‘d Love to Hear from You!