Certified Hospitality Sales Professional, CHSP

As a sales professional, you know your property and the way it can meet guest needs. You have great interpersonal skills that are paired with sound judgment. This globally-recognized professional credential validates your advanced knowledge as a hospitality sales professional and all you do to stay current with the latest trends.

The CHSP certification can help you excel in your current position, move further toward your career goals, and show that you are among the best in your profession.

The Certified Hospitality Sales Professional certification recognizes the marketing and revenue management skills you possess and the professionalism you exhibit as you constantly work to keep up with the latest trends and sales techniques.

Qualified candidate: Director of Sales, banqueting/catering manager, sales manager. Fifty percent or more of the duties and responsibilities involve sales of sleeping rooms and/or meeting space to groups or individuals.

Candidate Time in Position: 6 months

Topics covered:

  • The Marketing Plan
  • Business and Leisure Travelers
  • Travel Agents and Meeting Planners
  • The Sales Office and Reservations
  • Revenue Management
  • Personal and Telephone Sales

Exam: The CHSP exam has 100 multiple-choice questions that must be answered within two hours.

Recertification: Every five years

Please note: All material (study material and exams) and in English. Therefore, an advanced level of proficiency in English is required.

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