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Κλείσιμο σεζόν, απογραφές, άνοιγμα σεζόν | Housekeeping
Αντιμετώπιση Παραπόνων/Δυσαρέσκειας Πελατών – Επίπεδο προϊστάμενων
Complaint Handling & Service Excellence – English
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Transition to Luxury Service: An Immersive Training Experience
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For all employees & mixed groups
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AHLEI Certifications – Greece
Παρουσίαση των Professional Certifications AHLEI
Executive
Certified Hotel Administrator, CHA
Department Head
Certified Rooms Division Executive, CRDE
Certified F&B Executive, CFBE
Certified Hospitality Housekeeping Executive, CHHE
Managerial
Certified Hospitality Manager, CHM
Certified Hospitality Revenue Manager, CHRM
Certified Hospitality Sales Professional, CHSP
Supervisory
Certified Hospitality Supervisor, CHS
Departmental trainer
Certified Hospitality Department Trainer, CHDT
Guest Contact Employees
Certified Guest Service Professional, CGSP – Earned through Guest Service Gold Training
Property / Hotel
Certified Guest Service Property, CGSP – Earned through Guest Service Gold Training
Entry Level / Line Employees
S.T.A.R.T (Skills, Tasks And Results Training)
Service Standards
Mystery Audits
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Rooms Set Up – Guide for Excellence
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AHLEI Certifications - Greece
Property / Hotel
Certified Guest Service Property, CGSP – Earned through Guest Service Gold Training
November 11, 2024
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