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Front Office
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Food & Beverage
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Housekeeping
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For all employees & mixed groups
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Middle Managers & Supervisors
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Train the Trainer
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Pit Stop Training – During High Season
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Sales & Reservations
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Spa & Wellness
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Airline Customer Service
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Stadium Hospitality
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For Tourism Destinations
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Training & Learning Programs

  • Training For Individuals
    • AHLEI Certifications
    • Open Group Seminars
    • Personal Training
  • Training For Teams
    • Front Office
    • Housekeeping
    • Food & Beverage
    • Sales & Reservations
    • For all employees & mixed groups
    • Pit Stop Training – During High Season
    • Middle Managers & Supervisors
    • Train the Trainer
    • For Tourism Destinations
    • Airline Customer Service
    • Stadium Hospitality
    • Spa & Wellness
    • Corporate Training
    • AHLEI Training & Certifications

AHLEI Certifications

  • AHLEI Certifications
    • Executive
      • Certified Hotel Administrator, CHA
    • Department Head
      • Certified Rooms Division Executive, CRDE
      • Certified F&B Executive, CFBE
    • Managerial
      • Certified Hospitality Revenue Manager, CHRM
      • Certified Hospitality Sales Professional, CHSP
    • Supervisor
      • Certified Hospitality Supervisor, CHS
      • Certified Spa Supervisor, CSS
    • Line Level
      • Certified Guest Service Professional, CGSP
      • Certified Front Desk Representative, CFDR
      • Certified Guestroom Attendant, CGA
      • Certified Maintenance Employee, CME
      • Certified Restaurant Server, CRS
    • ServSafe

Operations & Quality

  • Operations Manuals
  • Rooms Set Up – Guide for Excellence
  • Mystery Shopping
  • Brand audits

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